Platform Cloud Tech Lead - Technical Support

Hybrid
Senior
🇮🇳 India
Tech Lead
Technology
 

Mavenir is building the future of networks and pioneering advanced technology, focusing on the vision of a single, software-based automated network that runs on any cloud. As the industry's only end-to-end, cloud-native network software provider, Mavenir is transforming the way the world connects, accelerating software network transformation for 250+ Communications Service Providers in over 120 countries, which serve more than 50% of the world’s subscribers.

Role Summary

Platform Support Engineer specializes in RHOSP/OCP/MWP(pf9) platforms.
Or AWS/GCP expertice. Their role involves, ability to deploy a platform afresh, Upgradations, Applying config changes, Kernel and firmware upgrades, Certificate upgrades. Engineer would also be able to analyse and troubleshoot Customer Incidents on HEAT Portal and provide resolution within SLA. Engineer will also be expected to be in Rota as Oncall Engineers to assist Other regions and Emergency support. Engineers shld be well versed in writing and communication RCAs and technical analysis to cross functional teams and to Customers.

Engineer should be able to work with 3rd party vendors to question and get proper resolutions from Ve...

 

 

Mavenir Networks, Inc.

Mavenir Networks, Inc.

Mavenir is building the future of networks and pioneering advanced technology, focusing on the vision of a single, software-based automated network that runs on any cloud.

🌞Clean energy
💧Clean water and sanitation
🏙️Sustainable cities
Telecommunications
Technology

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