Operations Assistant

The context:

Across the developing world, more children than ever are in school – but they are not learning. A recent study estimated that less than 1% of schoolchildren in Sub-Saharan Africa attend a school where the teaching meets basic quality standards. At Rising Academies, we’re changing that, and we want your help. Our mission is to create the best schools and the most powerful teaching and learning tools for the people who need them most. We’re one of the fastest-growing quality-focused education companies in Africa, and a Certified B Corp®.

About us:

We own and operate our own great-value private schools, partner with governments to improve the quality of public school systems, and use our content and technology to help other education providers. Founded in Sierra Leone in 2014, we provided emergency education to children kept out of school by the Ebola Epidemic before opening our first school in April 2015. Today, we serve more than 250,000 students across more than 900 schools in Sierra Leone, Liberia, Ghana, and Rwanda.

Through a great curriculum, intensive teacher coaching, and actionable data, we help teachers and school leaders bring quality to every classroom. And we get results: independent studies show Rising students make more than twice the progress of their peers in comparable schools.

In partnership with the Government of Rwanda (GoR), through the Ministry of Education, Rising Academies is scaling up innovations to improve how teachers teach foundational skills at lower primary level in public and government-aided schools. Currently, Rising partnership schools are located in the Seven Districts; Nyarugenge, Kicukiro, Gasabo, Bugesera, Rulindo, Rwamagana, and Kamonyi.

About the role:

We are seeking a highly professional, motivated, and organised Operations Assistant in Rwanda. The Operations Assistant will be responsible for the smooth and efficient functioning of day-to-day operations for the team. The ideal candidate for the Operations Assistant role will be highly organised, detail-oriented, and capable of managing a variety of operational tasks to support the smooth running of Rising Academies’ activities.

The Operations Assistant will:

• Ensure timely and accurate distribution of materials and resources to various project sites.
• Plan and execute events, meetings, and training sessions, including booking venues, arranging accommodations, and handling travel logistics.
• Maintain accurate and up-to-date records, including inventory management, procurement documentation, and project files.
• Provide general administrative support, such as scheduling appointments, managing correspondence, and handling office supplies.
• Serve as a point of contact for internal and external stakeholders, facilitating clear and effective communication.
• Identify and resolve operational issues, ensuring minimal disruption to project activities and maintaining operational efficiency.
• Prepare and submit regular reports on operational activities, highlighting achievements, challenges, and areas for improvement to Project Manager.
• Operations Assistant will assist in implementing operational policies, procedures to ensure compliance, and alignment with workflow.

Location and reporting:

This is a full-time on-site position. The role will be based in Kigali, Rwanda. The Operations Assistant will report to the Project Manager. This will be a one-year fixed-term with the possibility for an extension upon performance and availability of funds.

Application deadline:

Application deadline will be July 20th 2024.

Requirements

Qualifications and Experience:

• Previous experience in an operations, administrative, or logistics role, preferably in an educational or nonprofit organisation.
• Proficiency in Google Workspace, Microsoft Office Suite.
• Experience with database management and record-keeping softwares.
• Familiarity with logistics and inventory management systems.
• Knowledge of procurement processes and vendor management.
• Basic understanding of financial principles and budgeting.
• Bachelor’s degree in Business/Public Administration, Operations Management, management or a related field.

About You:

• You are a strong communicator, able to motivate, challenge, support others, and interact with internal and external stakeholders.
• You set high standards for yourself and others and go the extra mile to get things done.
• You have the ability to learn quickly, are happy to give and receive feedback, and are interested in trying new approaches.
• You are able to prioritize tasks and meet deadlines.
• You are willing to adapt to changing priorities and work environments.
• You have proactive approaches to identifying and addressing operational needs.
• You are able to handle sensitive information with discretion and maintain confidentiality.
• Strong ability to manage multiple tasks and projects simultaneously, ensuring timely and efficient completion.
• You have a high level of accuracy and attention to detail in managing records, documentation, and logistics.
• You are able to identify issues, think critically, and implement practical solutions quickly and efficiently.
• You are comfortable workin...