Senior Network Engineer

The Senior Network Support Engineer is expected to combine responding to incidents, day to day administration and technical project work on all systems supported by the Network Team, including but not limited to router and switch hardware, Firewall, Wifi and VoIP Services.

In addition, the Senior Network Support Engineer will take responsibility for ensuring the services provided by the Network Team are operational, and that all incidents relating to these services are responded to and resolved in a timely manner.

· Job Title – Senior Network Engineer

· Location – BL9 8RR

· Working rota – Monday-Friday

· Working hours – 40

What You'll Be Doing:

As a Senior Network Engineer , you'll be doing the following:

• Monitor incidents escalated by the IT Service Desk and ensure they are resolved in accordance with their priority and applicable SLA’s, assigning ownership to other members of the team as required
• Prioritise the day to day tasks that need to be undertaken by the IT Network Team, assigning them as required to other team members
• Be technical the lead for the systems that support the store trading estate (UK and Europe) 1000+ outlets, as well as Core networking and Datacentre components
• Identify opportunities where central management of any IT equipment would reduce support overhead, and work with the IT Network Manager to implement such systems

What We're Looking For:

• An in-depth knowledge of Cisco routing switching and Firewalling (ASA), ZBF, VPN and IPS technologies
• Experience of Fortinet technologies including FortiGate Firewalls, FortiAnalyzer and FortiManager.
• Experience of supporting large complex WAN’s including those which use RIPv2, OSPF, EIGRP and BGP
• Experience of supporting large complex LAN environments (LACP, MSTP, VRRP / HSRP)
• Experience of configuring and supporting VPN networks (RA VPN, L2L, DMVPN, eZVPN)

The Company:

The JD Group is a leading omnichannel retailer of Sports Fashion, Street & Premium Fashion, Outdoors and Gyms with over 60,000 colleagues over 3,400 stores across several retail fascia's in over 30 markets around the world.

We are an equal opportunities employer who embraces and values differences. We recognise the importance of an inclusive workplace culture in which everyone can thrive irrespective of their background or identity.

To be a part of this successful and continuously growing company, you will have the desire to ingrain our strategic goals of being a people first, a digital leader and customer focused organisation which provides operational excellence and is continuous with identifying new areas of growth into our day-to-day.

We know our employees work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits:

• Incremental Holiday Allowance
• Staff Discount on qualifying purchases across Group retail stores and online
• Exclusive Colleague Bike Discount scheme
• Discounted Gym membership
• Personal development opportunities to learn and develop at work
• Access to Apprenticeships and accredited qualifications

Interested?

If you are interested in this position, then press the Apply Now button.

Due to the high volumes of applications our opportunities attract, it takes time to review them all. If you don't hear back within two weeks of your application, please consider your application to have been unsuccessful on this occasion

Applications that meet the skills criteria will be contacted for a 1st stage meeting with the talent team. Shortlisted candidates will then be invited to interview with the hiring manager.

Thank you again for your time.

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