Join the ThinkCyte family and become a vital part of our mission to redefine cytometry! At ThinkCyte, we are pioneering innovative solutions that push the boundaries of scientific discovery. Our instruments integrating GC technology empower researchers and professionals to advance scientific discovery and improve healthcare outcomes. ThinkCyte is headquartered in Redwood City, CA with global operations in Asia and Europe.
Customer Technical Support Specialist (CTSS) is a key customer-facing role within the Field Service team. The CTSS is responsible for delivering first-level technical support for instrument-related service and application issues to customers based within our North America, and Europe operations. The CTSS will handle assignments of moderate complexity, where sound judgment is crucial for problem resolution and routine recommendations. The CTSS typically operates independently on routine tasks and receives general guidance on new assignments.
Job Duties
- Responds to inquiries for technical assistance by telephone and email, identifies customer problems, and troubleshoots instrument issues of basic to moderate complexity with limited assistance.
- Do...
ThinkCyte
A startup company that developed a disruptive new technology for high-throughput cell analysis.
Other jobs at ThinkCyte
Why OmniJobs?
- Rare & hidden jobs
- New jobs every day
- No expired job posts
- All jobs in English
Receive emails about similar jobs
Get alerts to your inbox about new open jobs that are similar to this one.
No spam. No ads. Unsubscribe anytime.
Similar jobs