The Company:
Established in 2013, we have grown into a leading UK based payment services company offering merchant gateway services around the world. With a strong focus on quality of service we provide reliable and scalable payment solutions to businesses.
Job Summary:
The IT Support Specialist will be responsible for providing technical support and assistance to internal end-users, troubleshooting hardware and software issues, and ensuring the smooth operation of our IT systems. This role requires excellent problem-solving skills and a strong technical background.
Key Responsibilities:
- Respond to IT support requests via phone, Teams, email, or in-person in a timely manner.
- Diagnose and resolve hardware, software, and network issues.
- Install, configure, and maintain computer systems and software applications.
- Provide support for various IT systems, including desktops, laptops, printers, and mobile devices.
- Assist with the setup and maintenance of user accounts and permissions.
- Collaborate with other IT team members to ensure effective and efficient IT service delivery.
- Conduct regular maintenance and updates on IT equipment and systems. ...
Axcess merchant services
A UK-based company providing reliable and effective payment solutions across various vertical markets.
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