SMB Account Executive

At Summit, we're on the lookout for talent that doesn't just think "outside the box," but brings their own unique perspective to the table. With our relentless pursuit of excellence and curiosity, we lead innovation in our industry. We humanize technology by actively listening to our clients, crafting tailored proposals, and delivering on the promise of technology with precision and purpose.

As an SMB Account Executive at Summit, you will play a crucial role in driving revenue growth by acquiring new SMB clients and expanding relationships with existing customers. You will leverage Summit's comprehensive portfolio of technology solutions, including managed services, cloud solutions, networking, and cybersecurity, to deliver value and solve client challenges effectively.

Do:

• Use CRM tools to manage your assigned book of business, documenting customer interactions, needs, and projects to support a strategic approach.
• Identify growth opportunities within your client base and propose suitable solutions that align with their business objectives.
• Schedule and conduct meetings to present solutions and address customer needs through various channels.
• Become proficient in Summit's systems for quotes, CRM entry, and account management to streamline transactions and ensure accuracy.
• Collaborate closely with the Sales Development team to provide tailored solutions and support customer expansion initiatives.
• Perform additional duties as assigned to support growth and enhance customer satisfaction.

Deliver:

• Drive new business acquisition and expand relationships with existing SMB clients, achieving targeted revenue growth.
• Utilize Summit's portfolio to deliver solutions that effectively meet the diverse needs of SMB clients.
• Strategically manage customer relationships to enhance satisfaction and foster long-term loyalty.
• Coordinate effectively with all departments to ensure customer needs are met promptly and efficiently.
• Negotiate pricing in line with company policies to maximize value and customer satisfaction.

I'm interested...is this the job for me? We are looking for:

• Proven track record in SMB sales or account management.
• Strong ability to manage multiple demands, tasks, and projects independently.
• Excellent communication, negotiation, and presentation skills.
• Technological aptitude with the ability to understand and articulate solutions preferred.
• Bachelor’s degree in business administration, Marketing, or related field preferred.
• Ability to thrive in a dynamic, team-oriented environment focused on delivering exceptional customer service.
• Plus: Understand the Desktop as a Service, QuickBooks, Private Cloud or Colocation markets

At Summit, our culture and core values are important to us. As a diverse team of passionate pathfinders, we deliver on the promise of technology. If this sparks your interest, we'd love to chat with you!

• Empower our people
• Constant elevation
• Customer first
• Focus on outcomes
• Embrace curiosity

Benefits: Deft, a Summit company's total benefit package is highly competitive, designed to support your success at work, at home, and at play – and includes, Flexible Time Off, RTA and CTA Transit Benefits, 401k with 4% employer match, free employee collocation and cloud account, Life Insurance/Long Term Disability, Health Insurance with HRA/HSA Options, Vision Insurance, Dental Insurance, and a fun and casual work environment. Your recruiter will be happy to discuss all that Deft has to offer!

Pay Range:$62,500 - $70,000/year

Actual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location.

Deft is committed to a diverse and inclusive workplace. Deft is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

As part of this commitment, Deft will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact hr@deft.com.