About Vantage Data Centers

Vantage is committed to being a workplace of inclusion, equity, respect and acceptance. We celebrate diversity and intentionally seek out opportunities to learn from one another’s experience.

Vantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.

The Customer Solutions Engineer is responsible for the support of a successful development and execution of a technical solutions program. This key sales solutions & engineering team member will evidence a track record of measurable sophisticated solutions and engineering experience. A highly organized and motivated professional with ideally strong communication skills across the spectrum of Vantage various teams. Engineering background is essential, experience with data centers is a plus.

Duties

• Provide active support to internal RFP (request for proposal process) process with Vantage teams (prepare the project specific RFP response spreadsheet/ folder structure / kick off email draft / follow up on the subject matter experts (SMEs) responses).
• Support the responses / documentation upload to customer portal.
• Manage the RFP notifications (export from the customer portals / format into Vantage’s response template/ follow up with SMEs / update approved response).
• Help to develop customer specific presentations.
• Design proposal templates incorporating Vantage’s latest schematics, diagrams, and features.
• Develop all technical support for the sales team.
• Support work with client requirements regarding capacity needs and timing. coordinate those requirements with the capabilities of Vantage.
• Demonstrate a proactive approach to Solutions Engineering by building and growing the role to meet the needs of Vantage and its customers.
• Prepare and deliver technical proposals, design architectural overviews.
• Support in discussions on detailed network, power, cooling, and space assessment of customer's current and proposed IT environments.

Skills, Knowledge and Experience

• Bachelor of Science in Mechanical, Electrical, Structural Engineering, Architecture, or equivalent work experience is required.
• Fluency in English is required
• Experience in designing critical infrastructure or Data centers will be a plus.
• Excellent organization skills including document management.
• Positive attitude towards assigned tasks.
• Ability to work in dynamic environment.
• Excellent power point presentation skills and a feeling for aesthetics.
• Excellent communication and interpersonal skills to effectively work with and present information to the team.

We operate with No Ego and No Arrogance. We work to build each other up and support one another, appreciating each other’s strengths and respecting each other’s weaknesses. We find joy in our work and each other, actively seeking opportunities to inject fun into what we do. Our hard and efficient work is rewarded with an above market total compensation package. We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations.

Throughout the year, the advantage of being part of the Vantage team is evident with an array of benefits, recognition, training and development, and the knowledge that your contribution adds value to the company and our community.

Don't meet all the requirements? Please still apply if you think you are the right person for the position. We are always keen to speak to people who connect with our mission and values.

Vantage Data Centers is an Equal Opportunity Employer

Vantage Data Centers does not accept unsolicited resumes from search firm agencies. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Vantage Data Centers.