Digital Project Manager - Customer Success

The mission:

Are you ready for an exciting role as a Digital Project Manager - Customer Success?

Join our Consulting team, driving the success of client projects across the dynamic APAC region. With a core focus on project management, you'll partner with a skilled Customer Success Director, gaining insights to tailor strategies for your clients' objectives.

Become their go-to expert in change management, communication, and employee engagement, while establishing a central role as the trusted advisor to clients.

• Manage Enterprise accounts in the APAC region with a high-touch approach, providing extensive guidance and engagement with C-level executives and operational contacts.

Onboarding

• Plan the project launch schedule, and coordinate its execution, ensuring meticulous handling of complex implementation processes.
• Coordinate relationships with various stakeholders (internal and external) and their governance throughout deployment.
• Facilitate training sessions and workshops on the operational use of the platform.
• Draft project progress reports, and provide regular feedback

Business as usual...