We are looking for an experienced product management and marketing professional to support product teams who are focused on consumer credit data, the reporting and processing of credit data, and the regulatory environments that govern credit data. Specifically, this role is designed to support the efforts of our Acquisition and Prospecting products. You will support product strategy, product development, innovation and go-to-market plans/campaigns. You will be asked to work well across multiple teams: Data Development, Compliance, Legal, Sales, Operations, Marketing and other internal partners. You will understand how lenders are using our products and services today and will not only provide support but will also collaborate with internal product managers, customers and partners in all facets of the job.
Responsibilities Include:
- Provide product and market support to Product, Marketing, Sales and Operations teams to help increase revenue in the North American market.
- Support product enhancements and go-to market plans to guide market input into creation and on-going development of product enhancements or new products and services.
- Help plan product strategies, including go-to-market activities and product development roadmaps by using a product management and marketing methodology
- Support sales engagements by providing product demonstrations and participating in sales presentations when needed
- Consult on and design compliant solutions that meet clients' needs and work with implementation teams to ensure delivery.
- Collaborate with Legal and Compliance to assess risk, develop controls, and present requests to executive partners for approval.
- Support Product team to improve business operational procedures working with product managers and other company partners.
- Support Product team to research billing/invoice requests and revenue tracking monthly.
- Write user stories, lead grooming/scrum meetings with development team, analyze product deficiencies, work with design team on UX/UI, and manage User Acceptance Testing (UAT)
Requirements
Qualifications
- 2+ years of experience in product management or product development in B2B (business to business) or B2C (business to consumer) products or companies
- 5+ years of customer service experience
- College degree
- Experience with the Financial services industry
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Experian
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