Collection Associate

Position Summary:

The Collection Associate is a critical member of the Cash Application and Collection team within Global Finance Operations, reporting to the Cash Application and Collection Lead[AD1] , and will be responsible for managing the collection process for NIQ's accounts receivable portfolio. This includes monitoring and pursuing overdue accounts, negotiating payment plans with clients, and maintaining accurate records of all collection activities. The role requires strong analytical skills to assess clients' financial statuses and determine the most effective collection strategies.

Key Responsibilities:

• Account Management: Monitor client accounts for non-payment, delayed payments, and other irregularities, including maintaining detailed records of disputes and actions taken.
• Collection Strategies: Employ effective collection techniques to ensure timely collection of payments while maintaining a high level of customer retention. Define and achieve collection targets in conjunction with the I2C Manager and Revenue Controller.
• Communication: Maintain clear and professional communication with clients through phone calls, email...