Senior Service Delivery Analyst

Job Description Summary
Nasdaq is a vibrant and entrepreneurial company where everyone in encouraged to take initiative, challenge the status quo and take intelligent risks. We want everyone to feel welcome and bring their authentic self to work. Every day, we are building a culture where we all feel connected, supported and empowered. Cloud Managed Services is part of Nasdaq (former Adenza) Cloud Services which has been providing Cloud clients with secure and reliable services around Calypso solution since 2008.
The Rebase Services team, composed of 26 subject-matter experts, plays a key role by assisting our Cloud clients to upgrade Calypso versions in a timely and cost-effective manner, and doing so, enable them to fully utilize improvements to Calypso. For that purpose, we build and execute a series of automated regression tests allowing to detect, analyze and remediate any reconciliation break.

Job Description

Your role and responsibilities:

• Assist our Cloud clients in the context of a version upgrade.
• Work directly with customers to define the scope of automated regression tests based on the Client footprint (the functional coverage can be large: cross-asset...