Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.
As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.
We are looking for a dynamic and committed individual to join our team as a to support our customers through professional service Field Service Engineer- Land base, maintenance and optimization of Alfa Laval equipment and systems.
Key Responsibilities:
- Responsible for executing and providing technical support to customer: commissioning, installing, testing, repairing and maintaining as well as condition monitoring and energy audits on products, modules and systems at customer site
- Troubleshoot, investigate and resolve technical problems with application and deep product knowledge on customers site
- Train customer on the features of products they have purchased
- Preparation of the service job to execute/resolve at the shortest possible time
- Write service report on site and get it signed by the customer
- Update service execution IT system with relevant information
- Report unsafe practices, incidents and work for continuous improvement
- Capture Installed Base on site and communicate sales opportunities to sales organization.
Your qualifications:
- 2-3 Years of technical and/or field service experience in mechanical, electrical, heat transfer and/or working with rotating machinery (Preferably experience from heavy industry or machinery and/or similar products, experience with High Speed Separators or Decanters is a plus)
- Knowledge and experience with automation, control systems, HMI panels and CPUs
- Good at Microsoft office and can speak and understand English at a good level
- Service-oriented and motivated by being the one who can solve customer technical challenges
- Communicate well with everyone, and thrive with a dynamic everyday life that offers new tasks all the time
- Hold B-driver's license
- You should have a degree/diploma in Mechanical / Mechatronics Engineering or equivalent qualification.
- Ability to travel frequently
**What we offer:**
We offer a challenging position in an open and friendly environment where we help each other to develop and create value. Your work will have a true impact on Alfa Laval’s future success, at the same time contributing with solving our planet’s most urgent challenges, making the world a better place. Every day.
C Alfa Laval Singapore Pte Ltd
A company that focuses on accelerating success for customers, people, and the planet through sustainable solutions.
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