Analyst, Customer Success

This position will be responsible for delighting clients through delivering retail measurement insights and analysis. Main responsibilities include:

• Providing performance overview analysis and business issue analysis to Consumer Packaged Goods clients around Asia
• Providing in-depth consulting services and delivering insights and analytics as well as thought leadership
• Developing deep knowledge of Nielsen IQ RMS solutions and delivering value for clients
• Working closely with the Consulting Lead and Customer Service to transform customer experience
• Consulting clients to optimize use of NielsenIQ Essentials
• Developing and delivering business solutions for client performance tracking

Requirements

• University degree or equivalent experience
• Fresh Graduate is encouraged to apply as well.
• Minimum 1 year of working experience in data analysis or market research
• Advanced analytical skills, with an ability to interpret and present actionable insights through storytelling
• Knowledge with Microsoft Excel, PowerPoint and Google Sheets/Slides
• Strong analytical mind and excellent numerical skills
• Excellent command of both written and spoken Mandarin and English

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