About this role:
In Gartner’s Services Service Analytics & Productivity team, we work with services teams to track and improve their productivity while they engage with Gartner’s clients. This role would entail working through large volumes of data to proactively uncover new ideas, opportunities, and strategies on the way we engage clients leading to higher client retention. This is an excellent opportunity to be part of a high-impact analytics team providing a mixed exposure around automation, problem solving as well as stakeholder management thereby delivering exceptional business impact defined in terms of client retention and service team productivity
What you will do:
- Design, develop and maintain stable/scalable gold standard Business Intelligence products which requires minimal to no maintenance support (No manual intervention required)
- Partner closely with stakeholders to rationalize, understand automation requirements and clearly define what success looks like
- Create fully automated dashboards using Python, Databricks, and Power Bi
- Automation of highly leveraged manual processes/recurring activities/deliverables (e.g., PowerPoint presentation, Excel repo...
Gartner
Gartner IT is a world-class team of skilled engineers who build creative digital solutions to support Gartner's colleagues and clients.
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