The Product Manager will be responsible for managing a set of software products from ideation through to sale. You will be extremely customer focused in all that you do.
What you will do - why you will love this role:
- Be the voice of our customers - consult and coordinate/undertake research to understand what their needs are now and will be in the future. Listen to feedback
- Strive to continually improve the customer experience
- Define the products, maximising revenue opportunities
- Assist with bid responses and other procurement activities
- Serve as a subject matter expert for questions and queries that may arise internally or externally
- Create a roadmap to execute product strategy
- Run user groups, liaise with relevant agencies, professional bodies and policy units
- Define and manage the scope and relative priorities of projects
What will enable you to succeed in this role
- A passion for improving services for the public
- Flexibility - you will wear many hats in this role so you must be able to adapt to changing priorities and a great variety of work
- Strong decision making - you will be able to make tough decisions in the best interests of the product, c...
NECSWS
A company who has been chosen and trusted to manage over 17,000 claims and 340,000 changes each year
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