Specialist

• Manage and enhance the work relationship with owners, directors, and other stakeholders of our biggest restaurant partners in the country
• Negotiate for our restaurant partners’ participation to our promotions, marketing campaigns, and other commercial projects and initiatives
• Strategize with our restaurant partners for the continuous growth of their foodpanda orders
• Educate our restaurant partners with the best practices to maximize their sales and operations in foodpanda
• Serve as the SPOC for escalations from our restaurant partners
• Ensure that our restaurant partners are able to maintain the best customer experience for their branches in foodpanda

Requirements

• At least 2 years of account management experience, preferably from F&B or E-Commerce
• Excellent interpersonal and communication skills and strong negotiation skills
• Thrives and excels at managing relationships and handling store-level escalations
• Pleasant personality, high level of enthusiasm and commitment
• Team player, self-motivated with the ability to work independently
• Keen interest and good understanding of the restaurants industry
• Proficiency in Microsoft Excel and/or Google Sheets
• Required language(s): English and Filipino