Training Quality and Configuration Manager

Job Description:

We’re currently recruiting for a Training Quality Assurance and Configuration Manager to work within our Capability, Proposals and Cost Analysis department which is an integral part of our Training Operations (UK) function based in our Helicopter Training Academy in Yeovil. As the Training Quality Assurance and Configuration Manager, you will be responsible for all aspects of configuration and quality management across Training operations (UK), ensuring alignment between the respective aircraft programmes and training products and services.

Please note that this role is a JFF Level 7 (Business Support.)

What you’ll be doing as the Training Quality Assurance and Configuration Manager;

Configuration Management

• Attend and represent Training UK Operations at all Configuration Change Board (CCB) and all Change Implementation Board (CIB) meetings
• Provide support to training the Integrated Product Team (IPT) with respect to Configuration Management
• Analysis of Change Requests (CR) and assess training impact for all AW159/Wildcat/SL300 and AW101 variants
• Working knowledge of customer MF 760s (MoD Narrative Fault Reporting) and assess any subsequent training impact
• Managing Change Requests (CRs) via SAP workflow
• Managing the outcomes and integration into overall training project requirements, with dependencies to other functions identified
• Ensure Training Configuration Management aligns to internal company processes and standards
• Leading configuration management initiatives to achieve on time delivery
• Lead business improvement initiatives to drive business development through configuration management

Quality Assurance

• Manage the UK Functional Manual, ensuring process models and improvements are up to date and effectively deployed in each department
• Manage the UK Departmental Procedures Review Programme (DPR), assessing and ensuring preventive actions are completed and the Leonardo Helicopters Operating System is updated with to the latest procedural version
• Training colleagues from the Quality Assurance department and the Customer Support and Training (CS&T) function’s Governance team
• Reading, interpreting and disseminating information, specifically updated procedural documents, from Governance and the QA department to relevant stakeholders within the Training Department, ensuring any consequence on Training’s operation is understood and actioned appropriately
• Training’s principal audit contact; both for internal and external audits
• Monitor, manage and report on all Non Conformance (NC) raised on the Training department and liaise with the Quality department and NC owners as necessary
• Represent Training Department at the monthly Level 1 Quality/NC review meeting, ensuring all requested data is supplied and feeding back relevant information and actions as required

What we need from you;

• Knowledge of configuration management process
• Understanding of quality assurance process
• Previous experience of audit process
• Understanding of customer (MoD Narrative Fault Reporting) MF 760 process
• Ideally a knowledge of the Company Operating System, Company Policies, Company Procedures
• Computer literate in the following IT systems; SAP, Microsoft Word, Power Point, Excel and Project
• At least 5 years’ experience relevant to the helicopter industry or in a military helicopter environment
• Strong understanding of engineering
• Excellent communication, interpersonal, negotiation and motivational skills
• Ability to innovate and drive Continuous Improvement

Security Clearance

You must be eligible for full security clearance. For more information and guidance please visit: https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels

Life at Leonardo

With a company funded benefits package, a commitment to learning and development, and a flexible approach to working hours focused on the needs of both our employees and customers, a career with Leonardo has never offered as many opportunities or been more accessible to as many people.

• Flexible Working: Flexible hours with hybrid working options. For part time opportunities, please talk to us
• Company funded flexible benefits: Access to private healthcare, dental schemes, Workplace ISA, Go Green Car Scheme, technology and lifestyle options (£500 annual allowance)
• Holidays: 25 days plus bank holidays, option to buy/sell leave and to accrue up to 12 additional flexi leave days per year
• Pension: Award winning pension scheme (up to 15% employer contribution)
• Wellbeing: Employee Assistance Programme with access to free mental health support, financial wellbeing support and network groups to demonstrate our ongoing commitment to diversity & inclusion (Enable, Pride, Equalise, Armed Forces, Carers, Wellbeing, Ethnicity)
• Lifestyle: Discounted Gym membership, Cycle to work scheme
• Training: Free access to more than 4000 online courses via Coursera and LinkedIN Learning
• Referral Incentive: You can earn a reward for successfully referring a friend or family member
• Bonus: Scheme in place for all employees at management level and below

For a full list of our Company benefits please our website here.

Leonardo is a global high-tech company and one of the key players in Aerospace, Defence and Security. Headquartered in Italy, Leonardo has over 45,000 employees, of which 8,000 are based at 8 sites throughout the UK.

At Leonardo UK, we believe that a diverse and inclusive work environment unlocks our people’s full potential and drives innovation and creativity. We work hard to offer a welcoming, accessible and inclusive place to work for all of our people, creating a culture where everyone can thrive, feel safe and have a sense of belonging and connection.

This is a great opportunity to bring your talents and form an integral part of Leonardo’s future. We can help you develop your skills and offer great opportunities to develop and grow, so why not join us.

Primary Location:

GB - Yeovil - Lysander Rd

Contract Type:

Hybrid Working:

Hybrid