Solution Architect

Job Description

We are seeking a highly skilled Software Implementation Lead with expertise in indirect taxes to join our team. This role will lead business-intensive conversations with customers, understand their indirect tax process requirements, and implement our software solution to automate their indirect tax determination and compliance processes.

About the Role:

• Lead customer-facing conversations to understand their business requirements and identify opportunities to automate their indirect tax processes using our software solution
• Collaborate with the customer's tax domain experts to gather requirements, design, and implement indirect tax determination and compliance processes solutions using TR products
• Ability to respond (along with research if required) to indirect tax related queries from the customer (for their business / industry in the country of operation)
• Work closely with our technical consultants to ensure seamless implementation of the software solution, providing guidance on indirect tax domain-specific requirements
• Conduct gap analysis, identify potential issues, and develop solutions to ensure successful implementation of the software solution
• Develop and maintain strong relationships with customers, understanding their evolving business needs and identifying opportunities for future growth
• Provide training and support to customers on the implemented software solution, focusing on indirect tax domain-specific aspects
• Stay up-to-date with changing indirect tax regulations, legislation, and industry trends, ensuring our software solution remains compliant and relevant
• Lead conversations with cross functional teams in relation to new client onboarding, assisting on Sales/Presales and client retention activities.
• Work with partners and other domain experts to support the needs of clients.
• Creating reusable assets for industry and country specific solutions

About you :

• Bachelor's degree in Computer Science, Information Technology, or a related field; advanced degree in Taxation, Accounting, or a related field like Professional certification (CA / ICWA) is a plus
• Minimum 10 years of experience in software implementation, with a focus on indirect tax automation or a related domain OR Relevant experience working with Tax advisory firms with a focus on indirect tax automation and implementation
• Strong domain expertise in indirect taxes, including VAT, GST, Sales Tax, Use Tax, and other relevant taxes; Experience on ERP processes is a plus.
• Proven experience in leading customer-facing conversations, gathering requirements, and implementing software solutions
• Excellent communication, interpersonal, and presentation skills, with the ability to communicate technical and non-technical information to various stakeholders
• Strong analytical and problem-solving skills, with the ability to identify and resolve complex business problems.

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What's in it For You?

You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:

• Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected

• Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.

• Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.

• Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking.

• Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact.

• Purpose Driven Work: We have a superpower that we’ve never talked about with as much pride as we should – we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

Accessibility

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

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