Systems Engineer - Tableau/Power BI Administrator

Visa’s Data Products enable our clients win more with their consumers through data and analytics. As Systems Engineer, you will be part of Corporate Applications and Intelligence team under Visa Technology Organization and will help to build and support centralized and decentralized BI platforms that will strengthen Visa’s position as market leader for the future and build customer loyalty based on added value with insightful data.

You will work with colleagues, who will support and challenge you daily. You must be a team player, self-starter, detail-oriented, work in a fast-paced and highly dynamic environment and be able to prioritize multiple demands. You will be responsible for creating and implementing best practices, finding areas for improvements, and coordinating multiple work streams.

We value creative and driven individuals who love to own their products, and design and implement solutions that create a seamless experience for users. As we embark on the journey, we are looking for a Systems Engineer who is technically hands on and can help to build and maintain enterprise BI platforms.

Responsibilities

• Understand the Payments industry and Visa's vision, strategy and how your role will make an impact.
• Understand the business initiatives and their importance to the growth of Visa.
• Develop a good understanding of Visa's BI platforms.
• Perform software maintenance and configurations to different applications in BI Platform.
• Design and develop tools for automation and process improvement.
• Work closely with the development and support teams for problem identification and resolution.
• Participate in functional and technical meetings throughout the development life cycle.
• Provide direct support during deployments and general production.
• Provide on-call support during production issues.
• Collaborate with development, network, security, and operations team to ensure new application adheres to security and high availability standards.
• Actively participate in defining architecture and creating solution documents, consistently, be hands-on with low level design, code review, coding, unit testing, production deployment and support activities.
• Deliver efficient and high-quality solutions.
• Manage access controls, set up and maintain the BI platform, and ensure the system's overall health and performance using usage reports.
• Document all processes, methodologies, and instructions related to the BI Platform. Ensure documentation is kept up-to-date and is accessible to relevant stakeholders.
• Identify opportunities for further enhancements and refinements to standards, processes, and systems.
• End User support and training.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Requirements

Basic Qualifications:
Bachelors degree, OR 3+ years of relevant work experience

Preferred Qualifications:
2 or more years of work experience

• Results-oriented with strong problem solving skills and analytical rigor.
• Expertise in installing and upgrading enterprise wide multi node Self Servicing BI Platforms like Tableau Server or Power BI Report Server with High Availability.
• Knowledge in setting up Tableau Online Sites and Power BI Service Workspaces.
• Experience in implementing governance initiatives for the BI Platform with automations.
• Knowledge of extensions in Tableau Server and Power BI REST APIs for embedding, administration, governance and user resources.
• Experience in building scalable dashboards using Tableau Desktop or Power BI Desktop Software.
• Experience in building data pipelines and ETL using Bigdata Open Source Technologies stack.
• Knowledge in Datawarehouse concepts and RDBMS systems like DB2, Oracle or SQL Server.
• Awareness of Request, Incident, Problem and Change Management process.
• End User training and support.
• Certifications in Tableau, Power BI and OBIEE is a plus.
• Experience programming in at least one or more in Python, Scala and Java is a plus.
• Gen AI knowledge is a plus.