Customer Service Representative

Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments processor, renewable energy solutions, and K-12 and higher education expert. For over 40 years, Nelnet has been serving its customers, associates, and communities.

The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team, you're part of a community invested in the success of each individual. That support comes through in our work, as we are united by our mission of creating opportunities for people where they live, learn, and work.

Respond to incoming borrower interactions (inbound & outbound calls, web-chats) and provided follow-up on inquires as needed.

External candidates must reside within 60 miles of Lincoln, NE, Brownsville, TX, or Atlanta, GA to be eligible for this role.

Start Date: August 19

Training hours: 8:00am – 4:30pm CST

Permanent Schedule after Training: 12:35pm - 9:05pm CST

Pay during Training: $14.00 per hour

Pay after Training: $14.50 per hour

JOB RESPONSIBILITIES:
1. Commit to...