Tours and Retail Coordinator

Job Description :

Who are we?

While the name Diageo may be unfamiliar to you, our brands have most likely been with you while you create unforgettable moments of connection and celebration. Imagine crafting the future some of the most well-loved spirits brands across the world, including Smirnoff, Johnnie Walker, Bundaberg Rum and building possibilities within growing brands such as Don Julio, Ciroc, Reeftip and Aviation Gin. By joining Diageo Australia, you will inspire an exceptional team around you, with offices and teams working from 8 locations across Australia, to build incredible performance and unleash your own potential.

What will your role be?

The Tours and Retail Coordinator is responsible for the daily frontline operations of the Visitor Experience, including managing tours and the retail store. This role ensures high standards of service, visitor satisfaction, and operational efficiency at the Brand Home Visitor Experience. The Coordinator manages the rostering and performance of the tours and retail staff, as well as ensuring sufficient casual labour is available to staff the Visitor Experience Operation.

The Tours and Retail Coordinator is responsib...