Director, Enterprise Sales Strategy and Operations

Every day, it feels like healthcare becomes less about the practice of medicine. Hospitals and private practices operate on razor-thin margins, caught between the bureaucracy of insurance companies and ballooning administrative costs. And technological advancements — from electronic health record systems to dictation software — have failed to live up to their promise of making the lives of all healthcare staff easier.

Athelas' mission is to once again make health the focus of healthcare by using AI and automation to eliminate distractions and keep providers connected to their patients throughout the care journey.

The Athelas suite of automated and AI-enabled hardware, software, and services results in happier and healthier patients, less time wasted on administrative tasks, safer staff, and more reliable insurance reimbursements. Since merging with Commure, our growing suite of solutions now includes:

• Patient Engagement - Commure Engage empowers providers to connect with their patients throughout the care journey, reducing no-shows and improving health outcomes
• Workflow Automation - PatientKeeper and other workflow tools automate repetitive tasks, allowing healthcare workers to spend more time with patients
• Staff Safety - _Commure Strongline_protects staff from workplace violence by empowering them to call for help to de-escalate potentially violent situations
• At-Home Monitoring - Athelas Care Management offers a suite of remote sensors that allow doctors to bring healthcare into the home, saving lives through early intervention
• Billing Solutions - Athelas RCM offers AI-driven, full-cycle revenue cycle management solutions that optimize claims submission, ensuring insurers pay every dollar they owe for work performed by healthcare providers
• Automated Dictation - _Athelas Scribe_utilizes the power of LLMs to record and automatically summarize appointments, saving doctors countless hours every day

Athelas takes a provider-focused approach to healthcare and the healthcare industry has noticed. We’ve grown more than 500% year over year for three consecutive years. We support more than 250,000 clinicians and staff and hundreds of thousands of patients across hundreds of care sites. And we’re just getting started. Backed by General Catalyst, Sequoia, and many other leading investors, Athelas & Commure is positioned to be the defining healthcare tech company of the next 15 years.

If you're eager to advance our mission to make health the focus of healthcare, come join us!

About the Role

We are seeking a dynamic, entrepreneurial-minded leader to join our team as a manager responsible for developing our Enterprise Sales Operations function. In this pivotal role, you will have the unique opportunity to build our Enterprise GTM strategy from the ground up and optimize the operational efficiency. You will work closely with our Sales, Marketing, and Operations teams to deliver a best-in-class partner experience and ecosystem. You will be part of the broader Enterprise team which spans across all GTM functions, reporting to our SVP of Enterprise Operations.

What You’ll Do:

• Support GTM team to improve their analytical and operational needs to help team win more business more efficiently
• Be heavily involved in building out the foundation and GTM motion for the partnership team
• Discover ways to improve forecast/pipeline accuracy by implementing opportunity hygiene best practices
• Establish key performance indicators (KPIs) that serve as guiding stars for our enterprise team. Regularly generate reports and build analyses to track progress, uncover trends, and make data-driven recommendations for program optimization, empowering us to stay ahead of the competition.
• Manage relationships with internal teams and external consultants/third-party vendors
• Be responsible for supporting planning and reporting needs, including territory planning, forecasting, attrition, recruiting, and performance data
• Collaborate with product and to ensure revenue processes are set up for new product launches
• Utilize strong analytical skills to investigate root cause revenue discrepancies, propose solutions, and collaborate with relevant teams to implement corrective actions
• Reconcile data between systems/sources identifying differences and working with engineering and product to root cause the discrepancies and propose solutions
• Contribute to the development of more automated and scalable consumption tracking solutions. Collaborate with cross-functional teams to streamline processes, identify areas for automation, and implement tools and systems to enhance efficiency.
• Identify and provide feedback to continuously improve the revenue process.
• Collaborate cross-functionally across finance, engineering, accounting, and analytics teams to ensure the accuracy of all revenue data.

What We’re Looking For:

• 6+ years of Revenue or Partnership Operations experience at an established B2B SaaS company, preferably a startup, top tier consulting firm, or private equity
• Experience in GTM tools (Salesforce, Outreach, ZoomInfo, forecasting/insight tools) and analytics tools (Excel, SQL)
• Ability to both delve into the details and engage meaningfully on higher level strategy
• Analytical rigor, ability to support decisions with data, and ability to draw insights from disparate information sources
• A self-starter mentality, with the ability to drive work from conceptualization, to analysis, to recommendation and, at times, to implementation
• Excellent communication skills, both written and verbal, with the ability to present insights to stakeholders at various levels.
• An entrepreneurial spirit, comfortable with navigating ambiguity, and possessing a strong sense of grit.

Why You’ll Like Working with Athelas

• Execution focused, driven team: Join a team with an incredible record - we are the smallest, fastest company in history to receive FDA hematology clearance. We are also the largest Remote Patient Monitoring company in the US, with a fast-growing SaaS Revenue Cycle Management business as well
• Technology Focus: Revolutionizing how technology can be used in the healthcare industry
• Strong Backing: $132M Series B raised from the likes of Sequoia, General Catalyst, Tribe, Y Combinator
• Mission Driven: We are changing the way healthcare is provided, bringing it directly to the people who need it with technology-enabled solutions
• Incredible Growth: Revenue growth of 5x over the past 6 months and we're just getting started!
• Competitive Benefits: Unlimited PTO, medical, dental, vision, excellent maternity and paternity paid time off.

Athelas is committed to creating and fostering a diverse team. We are open to all backgrounds and levels of experience, and believe that great people can always find a place. We are committed to providing reasonable accommodations to all applicants throughout the application process.

Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization.

Employees will be required to attest to these requirements upon hire and on an annual basis.