Engineering Manager - Marketplace

About Invisible

Invisible is the operations innovation company transforming how companies are built and run.

We are a tech-enabled service providing solutions to the world’s most complex business problems. Driven by our proprietary process orchestration platform, we seamlessly integrate advanced AI and automation with a global network of over 3,500 experts. This powerful combination delivers new capabilities and eliminates barriers to execution for our clients, unlocking unprecedented efficiency, scale, and growth opportunities.

Invisible has experienced exponential growth, quadrupling in size year over year for the past three years. At the beginning of 2024, we surpassed an Annual Recurring Revenue (ARR) of $100 million and continue to grow at speed. Operating as a profitable business, we maintain near complete ownership, with a firm foundation built on creating long-term shareholder value. We are excited to offer substantial equity compensation as part of our commitment to our team, presenting life-changing opportunities for our partners.

About The Role

Invisible’s Agent workforce is a globally distributed team of human agents that perform knowledge work for our clients. This workforce is slated to grow 2x - 3x in the next 12 months, and the work that this team does is the leading revenue generator for Invisible.

As an Engineering Manager on the Marketplace team, you will manage a rapidly growing team of Software Engineers and collaborate closely with Product Managers, UX Designers, and Business Operations to build software products and services to support the Agent workforce, and help them scale. You will be responsible for product planning and delivery, visioning, product architecture, team management, and software quality.

What You’ll Do

• Be both highly technical and an effective people manager
• Lead teams that deliver on multiple projects of increasing dependencies in an ambiguous or high-impact area
• Work with your team and cross functional partners to define and influence strategy
• Define metrics and ensure the operational efficiency of the team
• Lead and mentor a team of skilled Software Engineers while fostering a collaborative environment with Product Managers and Designers
• Drive the team's delivery of high-quality, impactful software solutions
• Take charge of the team's overall performance, ensuring strategic project goals are met with technical excellence
• Manage the goals and development plans of individual team members to ensure that they’re learning and growing
• Recruit, interview, and hire exceptional talent for the team

What We Need

• 5+ years of software engineering work experience, including 3+ years of hands-on technical management building holistic web-based software solutions, API design and client-server systems
• Significant experience developing applications in team environments
• Ability to research and synthesize new technologies (frameworks, libraries, techniques) and explain and evangelize them to more junior engineers
• One or more of the following experiences:
  • Experience using React for front-end development (we use React, Next.js and Prisma)
  • Backend language experience including Node, Python (Flask/Django/etc.)
  • Strong understanding of relational databases (MySQL, PostgreSQL, etc.)

What’s In It For You

We believe in recognizing exceptional work with exceptional benefits. That’s why we empower our Partners to work remotely around the world on a schedule that suits their lifestyle. Our Partner Pay Model is fully transparent and designed for co-ownership, recognizing that professionals have unique needs. We balance profitability and growth by reinvesting annual profits to fuel expansion and fairly compensate our partners. With over 65% ownership already in the hands of our partners, we are committed to achieving 100% partner ownership. Moreover, our leadership team is legally obligated to buy back partner shares according to a formal liquidity plan. This ensures a clear path for those who choose to sell their stake in the company.

Compensation:

• Base: $160,000
• Base + Bonus Target: $215,000
• This role is eligible to participate in Invisible’s equity plan.

The amount listed above is the expected annual base salary for this role, subject to change.

Country Hiring Guidelines:Invisible hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.

Privacy Policy:

All candidates and residents of California may visit our Recruitment Privacy Policy and Notice at Collection here.

Accessibility Statement:We are committed to providing reasonable accommodations for individuals with disabilities. If you need assistance or accommodation due to a disability, please contact our Talent Acquisition team during the recruitment process at accommodation@invisible.email.

Equal Opportunity Statement:We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status, or any other basis protected by law.

You may view Invisible Pay Transparency Policy, and Equal Employment Opportunity is the Law notice, by clicking on the corresponding links.

Due to a high volume of candidates, Invisible may use automated decision-maker technologies to filter candidates based on response to our application questions and other provided information. Our use of automated decision-making enables us to be efficient by providing a manageable list of possible candidates that meet our mandatory hiring criteria. If you object to our use of automated decision-making please contact us.