Lead Learning Experience Designer

Position Overview: This role focuses on instructional design, curriculum development, and program management. You will partner with our Go-to-Market (GTM) teams to lead the design of measurably effective and engaging learning programs and resources to equip our sales, partner, and customer success teams with the skills, knowledge, and resources necessary to sell Freshworks products. With expertise in adult learning and instructional design, you will lead the process of translating challenging business into engaging learning solutions in partnership with subject matter experts and senior stakeholders. The ideal candidate takes a holistic approach to the design of learning solutions and enablement resources, is exceptional in multi-tasking and organization, possesses excellent communication skills, and has the ability to work cross-functionally. They also have broad experience, curiosity, and learning agility that enables them to quickly become a subject matter expert in their own right. Excellent verbal and written English communication skills are critical. A portfolio and/or design task completion is required.

Key responsibilities:

• Collaborative Curriculum Design: Work effecti...