HR ServiceNow Business Systems/Quality Analyst

Job Summary

Job Description

What is the opportunity?

The HR ServiceNow Business Systems/Quality Analyst is a blended role responsible for analysis and testing activities on medium to large size projects with a focus on HR Service Delivery. The role demonstrates advanced knowledge and ability, and can apply the competency in new or complex situations and guides other professionals. The role is responsible for execution of all aspects of requirements delivery from the elicitation, analysis and documentation of requirements to the creation and execution of test cases to ensure requirements are met.

What will you do?

Business Analysis Planning

• Perform requirements analysis to identify impacted or influencing groups and stakeholder requirements
• Apply advance elicitation techniques to develop plans and accurate estimates for completion of requirements, continuously improving the level of detail and accuracy of estimates
• Manage risks, assumptions and constraints for requirements, and communicate to appropriate parties
• Define the business analysis approach including tasks and deliverables based on the project and delivery methodology
• Lead requirements pr...