Square is looking for a Business Intelligence Analyst to join the Seller Customer Success Operations team to help build the strategy by providing data insights around customer satisfaction, team happiness, and operational efficiency.
As a member of the team, you will lead experimentation initiatives, develop automation solutions, run analysis and summarize insights from the vast amount of data captured by Square, and guide strategic decisions based on data to improve the performance of our organization.
You will:
- Partner with stakeholders throughout the organization to facilitate data-informed decision-making by leveraging analytics
- Utilize a variety of strategies, including statistical analysis and quantitative reasoning, to address challenges, conduct research, and generate actionable insights
- Independently manage, coordinate, and resolve intricate problems through data-driven analysis
- Communicate analysis and decisions to high-level partners and executives in verbal, visual, and written media
- Provide comprehensive daily analytics support to partner teams, develop resources to empower data access and self-service so your expertise can be used where it is most imp...
Square
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