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A Fortune 500 global corporation operating in over 100 countries, providing top-notch technology solutions.
About the role:
The Field Solution Architect II will have experience in hardware and software solutions including data center, hyperconverged, cloud or focus area. Understanding of multi-vendor solutions, complimentary and compatible solutions features with functionality. Basic debugging and troubleshooting skills with ability to learn new systems. Recommends solutions and configurations with moderate input from the customer. Supports pre-sales technical questions around product features and functionality. Investigates customers’ technical escalation and performs hands-on data collection for engineering teams. Partners internally and externally to create enablement technology solutions, channel technical programs. Ability to recognize a customer’s business needs and translate them into a technology solution. Educates customers on current technology and develops relationships with vendors and customers. Ability to understand installation requirements, framework configurations, integration needs, resource requirements. Drives demonstration creation, ability to create custom demos with different use cases and delivers demonstration training enablement to partners on-site. Present...
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