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Emplifi is a leading unified customer engagement platform that empowers businesses to reach and grow communities through digital- and social-first strategies
About Emplifi
Emplifi is a leading unified customer engagement platform that empowers businesses to reach and grow communities through digital and social-first strategies. More than 20,000 brands, such as McDonald’s, Ford Motor Company, and Delta Air Lines, rely on Emplifi to connect with consumers in marketing, commerce, and care.
About the Customer Success Team
The Customer Success team is responsible for building and maintaining meaningful partnerships with Emplifi customers that allow them to maintain a deep understanding of their objectives and deliver upon the Emplifi promise - empowering our customers to reach better, engage, and retain modern customers - in a way that ensures maximum value is realized, relevant to their needs. Through this, they are ultimately responsible for retaining and growing Emplifi’s existing client relationships. We leverage the industry's largest social media data set and CX management suite. We continue to challenge the status quo by introducing innovations and enabling our clients to adopt our technology, helping them scale their business no matter where or what industry they are in.
Position Overview:
As the Senior Director of C...
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