Lead Engineer - AI

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Lead Engineer – AI

Overview
The Enterprise Operations team which is part of Mastercard’s Technology organization, is looking for a Lead Enterprise Engineer to drive Generative AI Technology forward with consistent innovation and problem-solving. The ideal candidate is passionate about GenAI, Data Security, and Data Privacy.
Role

This is a Lead IT Engineering role with the following
Challenging and rewarding opportunity to lead Mastercard’s GenAI Technology initiatives within the GenAI & Modern Messaging team
Will be responsible for advanced GenAI Technology support to End Users, Technology Adoption, Change Management, and Internal Communication teams
Will work directly with Vendor Product Groups, and contracted third parties

All About You

The ideal candidate for this position should:

Must demonstrate a strong understanding of Generative AI , and LLM Technology
Be capable of developing and documenting use cases
Be skilled at explaining technical problems and solutions succinctly and clearly
Be a strong, confident, and exacting writer and speaker
Demonstrate high level of experience with M365 Administration
Demonstrate Microsoft Viva Platform Administration
Demonstrate Microsoft Power Platform Administration
Demonstrate Microsoft Teams Administration
Demonstrate Microsoft M365 Copilot, Copilot Studio, and Azure Open AI Administration
Have advanced data security expertise with a focus on Generative AI
Experience with Microsoft SharePoint and PowerBI a plus.

Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.