Get notifications to your inbox about new jobs that are similar to this one.
No spam. No ads. Unsubscribe anytime.
Updated
Your Career
As a Technical Support Engineer, you will be responseible for troubleshooting a range of technical issues whilst providing a high level of service to our premium support customers. In this role, you will develop a working partnership to mitigate risks and troubleshoot to resolve technical issues for their customers. You will partner with the Technical Account Manager to effectively become a virtual part of their customers’ teams. You will engage both proactively and reactively with the customer to address any Palo Alto Networks technology technical needs. You will also provide escalation management for any technical issues encountered with their customers’ enterprise deployment, resulting in faster time to value.
This role requires strong fault isolation and root cause analysis skills to diagnose and solve complex technical issues and provide timely solutions to customers in a professional manner. Regularly updating customer cases to record the progress of calls in call tracking system and documenting technical solutions and product information in account-specific repositories. Work to reproduce customer issues and work with developers to resolve technical issues...
🇮🇳Added an hour ago
Technical Support Engineer
At ServiceNow, our technology makes the world work for everyone, and our people make it possible (software development)
LDAP/Active DirectoryEmail InfrastructureNetwork infrastructureJavaJavascriptPythonPerlUnix ShellWindows ShellMySQL + 12
🇮🇳Added 3h ago
Technical Support Engineer
At ServiceNow, our technology makes the world work for everyone, and our people make it possible (software development)
LDAP/Active DirectoryEmail InfrastructureNetwork infrastructureEclipse IDEJavascriptPythonCloudAzureSaaSGoogle Cloud
🇮🇳Added 16h ago
L1 Production Support
Anchanto - A Singapore-based company that helps businesses exploit the full potential of e-commerce by providing a suite of SaaS products for omnichannel sales, fulfilment operations, and intelligent data analysis(technology, information and internet)
ServiceNowSaaS
🇮🇳Added 4h ago
Senior Support Engineer
Reddit is a community of communities where people can dive into anything through experiences built around their interests, hobbies, and passions. (Internet)
Mac softwareMac hardwareGoogle WorkspaceEnterprise
🇮🇳Added 20h ago
Senior Network Support Engineer
Kyndryl designs, builds, manages and modernizes the mission-critical technology systems that the world depends on every day.
Cisco Nexus SwitchCisco RoutersFortigate WLCTCP/IPIDS/IPSVPNIPSECGLBPHSRPBGP + 18
🇮🇳Added 2 days ago
Technical Support Engineer
At Palo Alto Networks is a cybersecurity partner. (Computer & Network Security)
TCP/IPOSPFBGPVLANSTPRadiusTACACSEnterprise