About Oshkosh Defense, an Oshkosh company
Oshkosh Defense stands behind those who dedicate their lives to protecting others. As an industry-leading tactical vehicle manufacturer, every day we strive to meet or exceed our customers' ever-changing needs with next generation defense technologies and advanced systems. We operate with unparalleled commitment to those who depend on our products and services worldwide to perform their missions.
JOB SUMMARY:
The Lead Information Technology Business Analyst will work closely with business owners to understand business processes, workflows, and their relationships to current and future software solutions. This role will create detailed business requirements, system documentation, and implement quality software solutions. The Lead Business Analyst will utilize multiple techniques to elicit, document, and validate requirements with all stakeholders. This role will also provide direction and mentor other business analysts.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
These duties are not meant to be all-inclusive and other duties may be assigned.
- Lead the process for identifying and gathering appropriate business requirements to create the necessary solution that satisfies business needs.
- Facilitate requirements gathering within one or more business functional areas to develop a comprehensive business requirements document.
- Oversee the creation of functional and technical specifications, changes to requirements, and impact of changes based on business requirements.
- Provide production support by supplying artifacts (data model, data maps, knowledge base articles, etc.) and educating the support team when applicable.
- Document and track current and future state business processes and requirements across multiple functional business area.
- Participate and define test scenarios, plans, strategies, and creation of test scripts.
- Review project related policies, procedures, and end user training documentation.
- Serve as the subject matter expert (SME) on business processes and systems within their functional area of expertise.
- Liaison for the functional area between IT application team and the business.
- Provide ongoing day-to-day support for the applications team in addition to project management responsibilities.
MINIMUM QUALIFICATIONS:
- Bachelor’s degree in Computer Science, Information Systems or equivalent.
- Seven (7) or more years of experience in Business Analysis, Information Technology, or in a related area.
- Ability to travel up to 20%.
PREFERRED QUALIFICATIONS:
- Relevant industry recognized certifications (IIBA, ITIL, CBAP, CCAB)
- Knowledge of ITIL IT Service management and experience defining, deploying and managing ITSM Processes.
- Analytical, written, and verbal communication skills.
- Experience in business analytics and system design analysis.
- Attention to detail, problem solving, and decision making skills.
- Advanced customer service skills.
- Experience working independently and taking initiative.
- Experience and proficiency with various web-based software applications including Microsoft Office Word, Excel, PowerPoint, SharePoint, etc.
WORKING CONDITIONS:
- Physical Demands: Frequent Sitting, Hearing, Talking, Visual, Typing, Manual Dexterity; Seldom Standing, Walking/Running, Reaching, Driving, Bending/Kneeling, Fine Dexterity, Upper Extremity Repetitive Motion, and Lifting/Carrying and Pushing/Pulling up to 40lbs.
Oshkosh is committed to working with and offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability for any part of the recruitment process, please contact our reception desk by phone at +1 (920) 502.3009 or our talent acquisition team by email corporatetalentacquisition@oshkoshcorp.com.
Oshkosh Corporation is an Equal Opportunity and Affirmative Action Employer. This company will provide equal opportunity to all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Information collected regarding categories as provided by law will in no way affect the decision regarding an employment application.
Oshkosh Corporation will not discharge or in any manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Oshkosh Corporation's legal duty to furnish information.
Certain positions with Oshkosh Corporation require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be "U.S. Persons," as defined in these regulations. Generally, a "U.S. Person" is a U.S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum.
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