World-class customer service is one of the cornerstones of Wolt 💙 Over the years we have dedicated a lot in our in-house built support tooling because we believe it’s essential to ensure satisfaction for all of our customers and partners across the 27 countries that we operate in. We take huge pride in our customer operations’ quality, so on top of building delightful support experiences in our consumer app, we also want to proactively identify and solve issues even before our customers and partners notice something might be wrong.
Join our Support Funnel team, which is building automations and a self-service support platform to make sure that our more than 20M+ monthly users are able to get help as quickly as possible. The platform will allow us to design self-service flows with a no-code solution, deploying them into the hands of customers in a matter of minutes.
Customer Support is a big deal for us and we will do our best to keep our 38M+ registered customers, 240.000 courier partners, and 150.000 restaurant and retail partners happy. 🌟
At Wolt, we don’t just have an app for consumers; we also build apps for our courier partners and merchants. In this role, you will be th...
Wolt
Wolt is a Helsinki-based technology company that provides an online platform for consumers, merchants and couriers.
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