Manager, Customer Success / Retail Services

Mission:

• Provide market data and insights through data exchange with partner companies, enhancing their market understanding and supporting their daily marketing activities.
• Use group solutions and expertise to help partner companies solve their challenges.

Main Responsibilities:

• Acquire sales leads and support the sales team.
• Propose group products and solutions to clients.
• Provide customer support for group products and solutions.
• Analyze market data and present findings to clients.
• Develop and propose solution services for partner companies.
• Lead the team to achieve goals.
• Support team members to work effectively and efficiently.

Requirements

• Experience in sales planning and support.
• Basic knowledge of data analysis and marketing.
• Basic IT skills (PowerPoint, Excel, Word).
• Ability to present and propose to clients.
• Business experience in English

Preferred:

• Business experience in the home appliance industry.
• Experience working in a multinational company.
• Team management experience.
• Project management experience.

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