Associate Customer Success Manager

DTN is a global leader providing insights and analytics to our customers to feed, fuel, and protect the world. We help people make critical business decisions that impact the agriculture, oil and gas, trading, and weather industries.

It’s a difference you’ve likely felt without even knowing it. From the food on your plate to the gas in your car to the last flight you took, chances are a DTN customer made it possible. And that’s just for starters. That’s why we say, “When our customers prosper, we all win.”

J ob Description:

We are looking for a technically savvy Customer Success Manager who possesses a strong drive for results. CSM's are proactive, drive adoption of DTN services, intuitive, and are dynamic in a sense that they can work with different personalities and a broad range of customers who are in different phases of the customer life cycle. Informed, organized, and generally curious, CSM's love working with clients and ensuring their success.

Successful candidates must be social, analytical, possess an aptitude for learning and using new software, and be able to communicate clearly and effectively. The ideal Customer Success Manager should engage with customer...