Senior Manager

Employment Status:

Regular

Time Type:

Full time

BUILDING A WORLD CLASS TEAM STARTS WITH YOU

At the heart of CSA Group is a vision: making the world a better, safer, more sustainable place. It's been part of our mission for nearly one hundred years: from the first engineering standard for railway bridges developed in 1919, to more than 3,500 standards, codes & related products today.

Headquartered in Canada, with a global footprint of more than 30 labs and offices across Europe, Asia and North America, CSA Group tests, inspects and certifies a wide range of products - from every day househould items to leading edge technology-to meet exacting requirements for safety, performance and environmental impact.

Our employees take pride in making a difference in people's lives through the work that we do. We're looking for people like you to help make it happen.

Job Summary:

• The Senior Manager, Digital Product oversees a portfolio of AI/ML products, collaborating with interested groups to identify market needs and develop effective digital solutions for the Standards Organization
• Helps lead the definition of a multi-year vision, strategy, and roadmap for the AI/ML product focus area, emphasizing agile problem discovery and data-driven decision-making
• The role stays informed about emerging technologies, trends, and innovative solutions, particularly in artificial intelligence and machine learning
• They provide technical mentorship and leadership in AI
• Additionally, the Senior Manager actively engages with data science methodologies, leveraging data analytics, statistical modeling, and machine learning techniques to enhance product development and drive digital transformation within the organization

Responsibilities:

• Identify AI/ML product development opportunities that relate to digital transformation to create new business and drive operational efficiencies with the Standards’ Leadership team
• Lead the definition of a multi-year vision, strategy, and roadmap for the digital product focus area working closely with stakeholders within digital and the rest of the organization
• Lead multiple problem discoveries at any time to understand end-user needs, and current challenges and work closely with design and development partners to come up with solutions
• Use data to drive decisions. Build a hypothesis, test & iterate to formulate an agile product development approach
• Define clear outcomes and goals for each initiative with associated KPIs/Metrics to ensure success and alignment with the overall vision and strategy; define the “What” and the “Why” as part of problem discovery
• Conduct market and competitive analysis to identify future opportunities for growth for their product; establish self as a subject matter expertise
• Understands and keeps up to date with emerging technologies, trends, and innovative solutions, especially in the artificial intelligence and machine learning space
• Develop relationships with significant external and internal stakeholders to identify new digital product development funding and/or opportunities; lead proposal negotiation, development, and contracting as required
• Provides regular management reporting and analysis
• Lead the collaboration with cross-functional teams to operationalize and deploy AI/ML models into production environments
• Proven experience in overseeing and optimizing MLOps platforms, including architecture design and infrastructure management
• Understanding of data pipelines for data ingestion, preprocessing, feature engineering, and model deployment for model versioning, testing, and continuous integration/continuous deployment (CI/CD)
• Implement best practices for monitoring and logging solutions to track model performance, data drift, and system health
• Ensure security, compliance, and robustness of AI/ML systems
• Work closely with data scientists, engineers, and DevOps teams to streamline the end-to-end ML product development lifecycle

Education & Experience:

• Degree in Engineering, Machine Learning, Computer Science, or related fields. An MBA or a Master’s in a related field is a plus.
• 8 + years of digital or emerging technology (AI/ML) product management experience
• 3-5 years of people management experience
• Experience with proposal writing and contract development
• Digital Product and AI//ML Product Management certification and industry experience as an asset

Skills:

• Strong verbal and written skills including the ability to present to senior leaders
• Ability to research, propose, and execute effective AI/ML product plans
• Strong organizational and time management skills, including handling multiple simultaneous projects
• Ability to develop and build outstanding internal and external relationships at all levels within and outside the organization
• Strong leadership skills
• Ability to coach and mentor staff to achieve results
• Strong analytical thinking and problem-solving skills

CSA Group is an Equal Opportunity Employer and is committed to diversity, equity, and inclusion. We prohibit discrimination and harassment of any kind based on any grounds stipulated by applicable laws. We are an organization where opportunities are based on skills and abilities, and differences are respected and valued. Please contact us at talentacquisition@csagroup.org if you require accommodation in the interview process.