Implementation Engineer

We love technology, and we enjoy what we do. We are always looking for innovation. We have social awareness and try to improve it daily. We make things happen. You can trust us. Our Enrouters are always up for a challenge. We ask questions, and we love to learn.

We pride ourselves on having great benefits and compensations, a fantastic work environment, flexible schedules, and policies that positively impact the balance of work and life outside of it. We care about who you are in the office and who you are as an individual. We get involved, we like to know our people, we want every Enrouter to become part of a great community of highly driven, responsible, respectful, and above all, happy people. We want you to enjoy working with us.

We are seeking a skilled Implementation Engineer to join our talented team. The successful candidate will be responsible for ensuring the smooth integration and deployment of our products and solutions to clients. This role involves working closely with cross-functional teams, including sales, product management, and customer support, to deliver high-quality implementations and exceed client expectations.

Requirements

Education: Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field.

Experience: Minimum of 4 years of experience in a technical role focused on system integration, implementation, or deployment.

Technical Skills: Knowledge in relevant programming languages JS, Python, etc, system integration techniques, and database management, AdTech, familiarity with Agile or other project management methodologies.
- Ad Servers and Platforms: Google Ad Manager, AppNexus (Xandr), The Trade Desk, OpenX, MediaMath.
- Data Management Platforms: Adobe Audience Manager, Lotame, BlueKai (Oracle), Krux (Salesforce DMP).
- Tag Management Systems: Google Tag Manager, Tealium, Adobe Launch, Ensighten.
- Analytics and BI Tools: Google Analytics, Adobe Analytics, Tableau, Looker.

Soft Skills: Strong problem-solving abilities, excellent communication skills, and the capacity to work effectively independently and as part of a team.

Responsibilities

Implementation Planning: Develop and manage detailed project plans for the deployment of solutions, ensuring all milestones are met.

Technical Deployment: Execute the installation, configuration, and integration of software or hardware solutions according to client specifications and industry standards.

Customer Support: Provide technical support and troubleshooting assistance during the implementation phase, addressing any issues to achieve successful deployment.

Training: Conduct training sessions for clients to ensure they understand and can effectively use the deployed solutions.

Documentation: Generate and maintain comprehensive documentation, including user guides, technical notes, and implementation records.

Collaboration: Work closely with internal teams to provide feedback on product performance and recommend improvements.

Quality Assurance: Perform rigorous testing to ensure solutions meet quality and reliability standards before full deployment.

Post-Implementation Support: Offer ongoing support and enhancements post-deployment to ensure continued client satisfaction and optimal solution performance.

Benefits

• Monetary compensation
• Year-end Bonus
• IMSS, AFORE, INFONAVIT
• Major Medical Expenses Insurance
• Minor Medical Expenses Insurance
• Life Insurance
• Funeral Expenses Insurance
• Preferential rates for car insurance
• TDU Membership
• Holidays and Vacations
• Sick days
• Bereavement days
• Civil Marriage days
• Maternity & Paternity leave
• English and Spanish classes
• Performance Management Framework
• Certifications
• TALISIS Agreement: Discounts at ADVENIO, Harmon Hall, U-ERRE, UNID
• Taquitos Rewards
• Amazon Gift Card on your Birthday
• Work-from-home Bonus
• Laptop Policy

Equal employment

Enroute is committed to providing equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.