Do you have a passion for leading customer service teams to success? Do you enjoy solving problems and providing solutions? If so, we want to hear from you.
You’ll be working 40 hours per week on a rotational shift pattern. You will work on various days and hours across Monday to Friday from 6pm-9pm, Saturday from 8am-6pm, and Sundays/Bank Holidays from 10-6pm. You'll predominately work back and late shifts during the week, however this is subject to change as per business requirements.
This role is work from home. You should have a suitable private set up to enable you to work from home for the duration of your shift.
The start date for this role is mid August.
Job title:
Team Leader - Late Shifts - Work from home
Job Description:
What you’ll be doing:
You’ll supervise the day to day activities of a team of customer service advisors within the customer service operation and provide support to the Operations Manager to ensure a culture of high performance, accountability and continuous improvement.
You will have the opportunity to learn new skills, grow your career, and work in a fun and supportive environment.
**Some of your duties will inc...
Capita Shared Services Ltd
Capita Technology and Software Solutions (TSS) is a newly formed global shared service, responsible for delivering innovation and digital transformation for Capita’s businesses and clients.
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