Job Details:

Job Description:

In Q4 2023, Intel announced PSG will be reported as a separate business unit beginning on January 1, 2024 with ongoing support from Intel. This position is associated to that standalone business strategy and is expected to fully transition to a standalone company at some time in the future with an anticipated target of Jan 1, 2025. We are a leading global semiconductor company at the forefront of innovation, delivering cutting-edge solutions for a diverse range of industries.

• Manages incidents for numerous critical services, diagnoses and troubleshoots existing systems, solves technical queries, and provides solutions to resolve issues.
• Works to improve the reliability and performance of the services, establishes and documents standard procedures for escalation of complex unresolved issues.
• Works with system architects and software engineers to translate functional specifications and technical requirements into flexible, scalable, and manageable support systems.
• Drives continuous improvement efforts by monitoring systems, hardware, and software and keeps track of developments with the help of different tools and technologies.
• Su...