Training Officer

Lets Write Africa's Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

This role is responsible for ensuring appropriate training programmes are designed and delivered in line with the needs of the business.

Key Result Areas

What are the job requirements for the role?

1. Training Development:

• Conduct needs assessments to identify skill gaps and training priorities.
• Design and develop engaging training programs across various sales methodologies, product knowledge, communication, and negotiation skills.
• Create diverse training materials, including presentations, case studies, role-playing scenarios, and online modules.
• Stay up-to-date on industry trends and best practices to incorporate into training programs.

2. Training Delivery:

• Facilitate interactive training sessions both in-person and virtually.
• Utilize a variety of teaching methods to cater to different learning styles.
• Provide personalized coaching and feedback to individual trainees.
• Track and measure the effectiveness of training programs through data analysis and feedback surveys.

3. Ongoing Support:

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