Casino Customer Support Agent - Retail
Are you passionate about making memorable experiences? Are you skilled at taking potentially unpleasant situations, and turning them around with a smile? Do you have experience in the hotel, travel and/or hospitality industries? Are you technologically savvy, and can navigate multiple tools at once to help our guests?
At PENN Entertainment, we believe we are where the fun begins, and you might just be someone's first step in getting there!
PENN Entertainment (ESPNBET and Casino, PENNPlay, Hollywood Casino, plus 43 properties across 20 states) is looking for outgoing and driven Customer Service Agents who have the desire to build strong relationships and top-tier experiences for our hotel and casino guests!
As a Retail Customer Service Agent you must be an excellent communicator with great phone, chat, e-mail etiquette, and a demonstrated problem solver. As a Retail Customer Service Agent, you will develop in-depth knowledge of our hotel and casino properties and a desire to understand ways that we can improve our guest experiences to ensure we provide the best. You must be flexible and able to adjust to the quick and demanding changes...
Penn Interactive
Interactive gaming company headquartered in Philadelphia, digital arm of PENN Entertainment, the largest regional casino operator in the U.S.
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