Customer Success Manager

Swytch is changing the way we move. We fundamentally believe that transport shouldn't cost the Earth - so we've made it our mission to make electric transport accessible to everyone.

Founded in 2017, Swytch is the world's most popular e-bike conversion kit, and the UK's leading e-bike product. Any bike can become a Swytch bike.

Founded by Engineers and cycling enthusiasts Oliver Montague and Dmitro Khroma, Swytch is a close-knit team dedicated to creating low carbon transport solutions which are fun to use and good for the planet. We're now growing our team to keep up with the unprecedented demand for our technology. Join us and to be part of the electric transport revolution.

In this role you'll be growing our retail customer base through excellent onboarding, sales, and relationship management across UK, EU and US through working closely with the business development and customer service teams.

Requirements

Key Responsibilities:

Customer Relationship Management:
o Build and maintain strong, long-lasting relationships with retail customers
across UK, Europe and Asia.

o Serve as the primary point of contact and trusted advisor for retail customers.
o Un...