Job Description:
Essential Job Functions:
- Follows procedures to process death claim transactions by corresponding with agents, beneficiaries, and other departments regarding contracts
- Willingness to learn new payment processes and/or other processes within death claims depending on where the need is on any given day
- Responsible for the accurate handling and timely execution of any contract worked
- Ensure transactions are processed on our administrative systems accurately and in a timeframe considered suitable by SEC and Brighthouse Financial guidelines
- Report any potential fraudulent, money laundering, or unethical requests that have been reviewed
- Perform other related duties as assigned or required daily
- Must provide an elite customer service experience via letters or phone calls made internally or externally
- Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer’s experience
Mandatory Qualifications:
- High School Diploma completed
- 2-4 years of relevant insurance business experience
- Working knowledge of insurance products and applicable policies, procedures, and guidelines
- Microsoft O...
Global Outsourcing Svcs
A global IT services company providing solutions in business process services, consulting, and technology.
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