Platform Solutions Architect

**This is a remote role**

Summary

The Customer Solutions Architect is a pre and post-sales position dedicated to driving and supporting the complex implementation process for our enterprise clients. In this role, the Customer Solutions Architect will serve as a consultative expert who will optimize solution design, provide architectural guidance, lead product demonstrations, advocate for both product and client, craft implementation plans, and thoughtfully utilize technical product knowledge to champion a positive implementation experience. A successful Solutions Architect will serve as a deep product expert, efficiently implement solutions using best practice advisory, generate documentation creation at a high volume, provide hands-on support during pre-sales deals, optimize product release planning, and demonstrate proficiency in creating streamlined implementation and solution plans.

You will

• Be responsible for deeply understanding customer objectives, needs, and pain points.
• Serve as a technical subject matter expert on pre-sales and post-sales calls with clients and internal stakeholders
• Assist in pre-sales demo preparation (including custom dem...