Customer Success Management:
- Onboard new clients and guide them through the implementation process.
- Develop and maintain strong, long-lasting relationships with key stakeholders.
- Understand clients' business objectives and align our solutions to meet their needs.
- Conduct regular check-ins, reviews, and strategic planning sessions with clients.
- Monitor client usage and engagement to ensure they are getting the most out of our solutions.
- Provide training and resources to clients to enhance their product knowledge and usage.
- Address and resolve client issues and concerns promptly and effectively.
- Collaborate with the sales team to identify upsell and cross-sell opportunities.
- Assist in the development of customer success materials, including case studies, white papers, and FAQs.
Threat Intelligence Briefing :
- Monitor industry trends and potential threats that could impact our clients' businesses.
- Provide timely and relevant threat briefings to clients, helping them mitigate risks.
- Develop and communicate strategies to address potential threats and challenges.
- Work with internal teams to ensure our products are equipped to handle emerging th...
QuoIntelligence
Europe's fastest growing startup in the field of Cyber Threat Intelligence, providing companies and institutions with expertise in the fight against cybercrime.
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