Responsibilities / Tasks
- Handle Service and Commissioning for High speed rotating equipment like Separators and Decanters with specific focus on decanter Mechanical service.
- Must be able to demonstrate a strong working background in Mechanical maintenance, ideally with knowledge of Separation & Homogenization equipment and basic electrical / Automation Knowledge would be beneficial.
- Previous industry background could include Dairy, Food processing, Edible oil, wastewater, PowerStation or marine. Exposure to GEA core equipment would be advantageous.
- Basic troubleshooting, installation, maintenance, and repair on designated GEA products โ Separators, decanters, Homogenizers, Valves, and pumps.
- Manage commissioning/ coordination of plants for all GEA Mechanical equipment products.
- Commissioning and service activities in the entire sales territory of the First party as and when required โ should be willing for extensive travel across the region.
- Completing preventive maintenance and field modifications.
- Manage claim processing for the customer.
- Keeping up to date on administrative responsibilities such as customer service logs / reports and internal service records in timely manner.
- Maintaining daily communications with customers to ensure resolution and proper follow-up.
- Supporting and advising customers with respect to upkeep of their assets and proper use of equipment.
- Prepare spare parts recommended lists and spare parts sales when requested.
- Ensuring adherence to Health and Safety protocols and standards as per the client and GEA's requirement.
- Utilizing the escalation process to resolve technical issues.
- Identifying and participating in sales opportunities such as spare parts etc. Promote services when requested by the Company
Your Profile / Qualifications
- Bachelors Degree
- Masterโs is an additional advantage
- Possess broad experience in the market for respective product line.
- Experience in negotiations with clients to close deals on new machines and spare parts
- English and Arabic
- Ability to adapt to international and culturally diverse teams
Did we spark your interest?
Then please click apply above to access our guided application process.
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GEA Food Solutions Weert B.V.
Develops, manufactures, and sells lollipop machines, sugar lumping machines, and advanced packaging machines for the food sector.
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