Strategic Events Manager

Job Description

**Job Summary

The Strategic Events Manager is responsible for overseeing the planning, execution, and evaluation of high-impact internal and external events including Zendesk Relate, our annual flagship conference. This role involves managing relationships with agencies and vendors, coordinating program management activities, and designing exceptional event experiences. The ideal candidate will possess strong organizational skills, creativity, and the ability to work collaboratively across various teams.

**What you’ll be doing

• Develop and implement comprehensive event strategies for corporate events that align with company goals, budget, and timelines.
• Drive event organization, venue selection, agency management, on-site experience design and coordination for internal and external events.
• Program manage overall project with cross-functional teams, timelines, and schedules to ensure successful event delivery.
• Agency management including defining scope, budget oversight, weekly check-ins and flagging escalations as needed.
• Collect and analyze data to create post-event reports, assessing the success of events and providing recommendations for ...