Bilingual Customer Service Representative

Mom's Meals, the leading national provider of refrigerated home-delivered meals in the healthcare market, is in hyper-growth mode. The Bilingual Customer Service Representative serves as the front line to our Spanish-speaking customers placing meal orders. This position is responsible for providing excellent customer service to our clients while efficiently and accurately submitting their order. We are a mission driven company that invites you to be a part of our family.

This is a fully remote position. Employees must be located in Idaho or Utah (applicants outside these states will not be considered). The starting wage is $16.00/hour with weekly pay, PTO, and benefits available after 30 days of employment.

Position Responsibilities may include, but not limited to

• Handle inbound and outbound customer service calls with our clients placing their meal order
• Address questions, and provide exceptional customer service
• Input order information into the appropriate client order screen
• Document all conversations with client into client information database
• Ensure all assigned clients are contacted and have an order on file
• Contact case managers v...