Karbon is looking for a Support Software Engineer to join our Australian team in Canberra. The ideal candidate for this role is a self-starter who is passionate about solving customer's technical problems.
Seeking support engineers skilled in balancing efficiency and excellence. Karbon is looking for a Support Software Engineer to join our Australian team in Canberra or Sydney. The ideal candidate for this role is a self-starter who is passionate about solving customer's technical problems. Ideal candidates thrive in teamwork,supporting and maintaining products while valuing autonomy. . We prioritize ownership and impact, welcoming diversity, passion, and authenticity in a collaborative, sincere environment.
Key Responsibilities
- Proactively monitoring production environments and taking corrective actions when necessary
- Working with Customer Success and Support teams to address issues raised by customers and notifying the Development team when required
- Database administration, automation, performance tuning, and doing data fixes when necessary
- Performing data extraction at the request of customers or internal stakeholders
- Working with the Product team to provid...
Karbon
Karbon is the global leader in practice management software for growth-minded accounting firms
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