MAC Beauty Advisor

The Cosmetic Beauty Advisor reports to the Sales Team Manager/Store Manager and ensures the uniform execution of the Belk direction within their store.

• Sales - Responsible for:

• Meeting or exceeding personal sales per hour goals
• Being a role model and demonstrating excellent selling skills and customer service
• Executing successful promotions and special events/pre-sells/GWP’s
• Driving sales through customer clienteling
• Work with store management to optimize business to business
• Achieving assigned $ line goal
• Identifying and reducing shrinkage in area

• Customer Service - Responsible for:

• Meeting or exceeding SPH goal
• Meeting or exceeding credit application goals
• Thanking each customer by name following a purchase
• Handling each transaction efficiently and accurately
• Providing a high level of customer service to support Customer Satisfaction Surveys (CSS)
• Building customer clientele base
• Recording and protecting personal identifying customer information

• General Responsibilities:

• Maintain floor and stock areas consistent with store standards in presentation and hygiene requirements
• Unpacking new merchandise in a timely manner, deliveries should ...