The Cosmetic Beauty Advisor reports to the Sales Team Manager/Store Manager and ensures the uniform execution of the Belk direction within their store.
• Sales - Responsible for:
- Meeting or exceeding personal sales per hour goals
- Being a role model and demonstrating excellent selling skills and customer service
- Executing successful promotions and special events/pre-sells/GWP’s
- Driving sales through customer clienteling
- Work with store management to optimize business to business
- Achieving assigned $ line goal
- Identifying and reducing shrinkage in area
• Customer Service - Responsible for:
- Meeting or exceeding SPH goal
- Meeting or exceeding credit application goals
- Thanking each customer by name following a purchase
- Handling each transaction efficiently and accurately
- Providing a high level of customer service to support Customer Satisfaction Surveys (CSS)
- Building customer clientele base
- Recording and protecting personal identifying customer information
• General Responsibilities:
- Maintain floor and stock areas consistent with store standards in presentation and hygiene requirements
- Unpacking new merchandise in a timely manner, deliveries should ...
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