Financial Counseling Representative I

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.

As our Financial Counseling Representative I, you will help the National Financial Counseling Team by completing financial screening for uninsured patients, identifying financial assistance programs for patients unable to meet their financial obligations, and explaining financial responsibilities for services received, payment options, and point of service collections on procedures to patients or parties responsible for payment. Every day you will work the clinical staff, case management, and Medicaid offices. To thrive in this role, you must provide excellent customer service by continuing to go above and beyond to create a great experience for patients. You must demonstrate strong attention to detail, the ability to multi-task, navigate between multiple syst...